13 Oct 2026 · 8 min read
What Should Change in Your First 90 Days With an OBM
Hiring an OBM is a real investment. Here's what should actually change in your business in the first 90 days, and how to tell it's working.
Journal
Notes on operations, founders, and the human side of scaling.
If you're a founder who wants to understand what's actually going on in your business, and what to do about it, you're in the right place.
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10 Oct 2026 · 8 min read
How to Give Feedback Without Taking the Task Back
Delegation usually breaks the first time work comes back wrong. Here's how to give feedback that keeps the task off your plate for good.
8 Oct 2026 · 7 min read
AI or a Person? How to Decide Who Gets Each Task
Some tasks belong with AI, some with a person, and some should stay with you. Here's a simple way to decide who gets each task before you hire.
1 Oct 2026 · 8 min read
How to Write an SOP Your First Hire Can Actually Follow
Most SOPs get written once and ignored forever. Here's how to write one your first hire can actually follow, without losing a weekend to a manual.
3 Oct 2026 · 8 min read
How to Write a Job Brief for Your First Virtual Assistant
A vague job brief attracts vague candidates. Here's how to write a brief for your first virtual assistant that brings in the right person the first time.
6 Oct 2026 · 8 min read
Your First 30 Days With a New VA, Week by Week
The first month decides whether your new VA becomes your best hire or another task you take back. Here's how to run the first 30 days, week by week.
28 Sept 2026 · 11 min read
9 Online Business Manager Tools I Use to Keep Founders Sane
People ask what actually happens behind the scenes when I take over the operational side of a business. Here are the 9 online business manager tools I use, every week.
25 Sept 2026 · 10 min read
How to Delegate as a Founder (Start With These 5 Tasks)
You've tried delegating before and taken the task back three days later. Here's how to delegate as a founder, starting with the 5 tasks worth handing off first.
23 Sept 2026 · 11 min read
The Small Business Operations Checklist You Need Before You Scale
Growth without systems doesn't feel like growth. It feels like everything breaking at once, just bigger. Run this small business operations checklist first.
21 Sept 2026 · 10 min read
Best Tools for Small Business Owners Who Want Their Time Back
The best tools for small business owners aren't the flashiest ones. They're the ones that quietly take a task off your plate and never bring it back.
28 Sept 2026 · 10 min read
7 Business Management Tools That Replace a Full-Time Ops Hire
You can't afford a full-time ops hire yet, but you can't keep running everything yourself either. Here are 7 business management tools that close the gap.
22 Jun 2026 · 8 min read
Fractional COO vs OBM: which level of operational support does your business actually need?
A founder's guide to understanding the difference between a Fractional COO and an Online Business Manager, and how to decide which one fits your stage of growth.
3 Jun 2026 · 7 min read
OBM vs VA: what founders need to know before they hire
A clear comparison of Online Business Managers and Virtual Assistants, and how to know which kind of support your business actually needs next.
6 Jan 2026 · 5 min read
What an OBM actually does
Because "Online Business Manager" sounds impressive and explains nothing. Here's what it actually means, and what the work really looks like.
3 Feb 2026 · 6 min read
Scaling without burning out: the operational case for going slower
Why the founders who scale calmly almost always built their operations before they grew the offer.
17 Feb 2026 · 5 min read
Most operational problems are people problems in disguise
Where coaching meets operations, and why the systems that look broken are usually pointing at something human.
3 Mar 2026 · 5 min read
The ADHD founder's 10-minute operations audit
A fast, honest diagnostic for founders whose brains move fast, hate busywork, and need to see the point before they engage.
17 Mar 2026 · 5 min read
7 things your business should run without you (an ADHD checklist)
A practical checklist for founders whose businesses are more dependent on them than is healthy. Here's what needs to be running without you.
1 Apr 2026 · 5 min read
8 signs your operations are a mess (the ADHD edition)
Eight honest signals that your operational foundation needs attention, written specifically for founders whose brains don't do the steady, linear thing.
20 Jan 2026 · 5 min read
5 Signs you need a 2IC
If you're a founder constantly pulled back into operations, the issue usually isn't capacity. It's the level of support. Here are five signs you need a 2IC, not another VA.
15 Jun 2026 · 7 min read
OBM vs project manager: which does your business need?
Founders often confuse the Online Business Manager and Project Manager roles. Here is a clear comparison so you can hire the right one.